Terms and Conditions — Jili Game Pakistan

By accessing, registering on, or using the Jili Game platform at jiligame.pw (referred to throughout these terms as "the Platform", "the Site" or "Jili Game"), you confirm that you have read, understood and agree to be legally bound by these Terms and Conditions in their entirety. If you do not agree with any part of these terms, you should not use the Platform.

These Terms and Conditions constitute the entire agreement between you and Jili Game with respect to your use of the Platform. They apply to all users, including registered members and visitors who have not registered. By using the Platform, you also agree to our Privacy Policy, Responsible Gaming Policy, and any specific bonus or promotion terms published on the Site.

Jili Game reserves the right to update, amend or replace these terms at any time. When material changes are made, registered players will be notified by email or via an on-platform notification. Continued use of the Platform after changes are published constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.

These terms are governed by the laws applicable to the jurisdiction under which Jili Game operates. Any disputes arising from use of the Platform should first be directed to Jili Game's support team for resolution.

To register and use Jili Game you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be a natural person — corporate or business accounts are not permitted.
• You must not be accessing the Platform from a jurisdiction where online gaming is explicitly prohibited.
• You must not currently be subject to a self-exclusion order with Jili Game or any other gaming platform.
• You must provide accurate, truthful and complete registration information.

When registering, you agree to provide your real name, a valid email address, and accurate personal details. Jili Game may at any time request supporting documentation to verify your identity, age, or payment method. This is a standard Know Your Customer (KYC) process and is required before processing withdrawals above certain thresholds. Failure to provide satisfactory documentation will result in withdrawal requests being held until verification is completed.

Each individual is permitted to hold one active account with Jili Game. Opening multiple accounts — whether using different email addresses, names, payment methods, or device identities — is strictly prohibited. Where multiple accounts are found to belong to the same person, all accounts and associated balances may be suspended or forfeited.

You are responsible for maintaining the confidentiality of your account credentials, including your password and any two-factor authentication codes. Jili Game strongly recommends using a unique, strong password that is not used on any other platform. You must not share your account access with any other person.

If you suspect that your account has been accessed without your authorisation, you must notify Jili Game's support team immediately. Jili Game will not be held liable for losses resulting from unauthorised access where the player failed to take reasonable steps to secure their account credentials.

• Do not share your password with anyone, including Jili Game staff — our team will never ask for your password.
• Log out of your account when using shared or public devices.
• Enable any two-factor authentication options available in your account settings.
• Keep your registered email address current — important account notifications are sent there.

Players may request account closure at any time by contacting the support team. Any remaining balance will be processed for withdrawal to the player's verified payment method before the account is closed, subject to any outstanding wagering requirements on bonus funds.

Jili Game processes all transactions in Pakistani Rupees (PKR). Supported deposit and withdrawal methods include JazzCash, Easypaisa, Raast, and direct bank transfer. Additional payment methods may be added or removed from time to time; current options are always displayed at the deposit and withdrawal pages within your account.

Minimum deposit and withdrawal amounts are set per payment method and are displayed at the time of each transaction. Deposits are credited to your account balance promptly upon confirmation from the payment provider. Processing times vary by method — JazzCash and Easypaisa deposits are typically instant, while bank transfers may take one to two business days.

Withdrawal requests are processed in the order they are received. Jili Game aims to process all withdrawal requests within 24 hours of approval, subject to identity verification requirements being met. Withdrawal times then depend on the payment provider — JazzCash and Easypaisa transfers are typically faster than bank transfers.

• Deposits must come from a payment account registered in your own name — third-party deposits are not accepted.
• Withdrawals will only be sent to a payment method that has been previously used to deposit, or to a verified account in your own name.
• Jili Game reserves the right to request identity verification documents before processing any withdrawal.
• Any deposit bonuses linked to a deposit must have their wagering requirements met before the associated funds can be withdrawn.
• Deposits made in error cannot be reversed once credited to your account balance and used in games.

In cases where a deposit is made using a method that is later found to be fraudulent, stolen, or otherwise not authorised by the legitimate account holder, Jili Game reserves the right to reverse the transaction, suspend the account, and refer the matter to the relevant authorities.

Jili Game offers various bonuses and promotions to both new and existing players, including welcome bonuses, deposit match offers, free spins, cashback and event-specific promotions tied to occasions such as PSL season, T20 fixtures and other cricket events. All bonuses are subject to the specific terms published alongside each offer, as well as these general bonus terms.

All bonuses carry a wagering requirement unless explicitly stated otherwise. A wagering requirement means that the bonus amount (and in some cases, the deposit amount too) must be wagered a specified number of times before any withdrawal can be made. For example, a bonus with a 20x wagering requirement on a PKR 1,000 bonus means PKR 20,000 must be wagered before the bonus funds or winnings derived from them become withdrawable.

• Wagering requirements and any game contribution rates are stated on each individual bonus offer.
• Not all games contribute equally to wagering requirements — slots typically contribute 100%, while live casino and table games may contribute less or not at all.
• Bonuses must be used within their stated validity period. Expired bonuses are forfeited automatically.
• Only one welcome bonus is available per player, per household, and per device. Attempting to claim a welcome bonus on multiple accounts is considered bonus abuse.
• Jili Game reserves the right to withdraw any bonus offer at any time, or to adjust bonus terms with reasonable notice.

If you make a withdrawal request while a bonus is still active and wagering requirements are incomplete, the bonus and any associated winnings may be removed from your account before the withdrawal is processed. Always check your bonus status before requesting a withdrawal.

All games available on the Jili Game platform — including slots, live casino, bingo and other titles — are operated using certified Random Number Generator (RNG) technology. Game outcomes are determined by RNG and are genuinely random. Jili Game does not manipulate game outcomes and does not have the ability to influence individual game results.

Return-to-Player (RTP) percentages for available games reflect long-term statistical averages across a very large number of game rounds. They do not guarantee any particular outcome in any individual session. Gaming on the Jili Game platform carries inherent risk of financial loss and is provided as entertainment.

• Each game has specific rules which are available within the game interface. Players are responsible for understanding the rules of each game before playing.
• In the event of a technical malfunction, network interruption, or error during a game round, Jili Game's records will be used to determine the game state. The Company's decision on the outcome in such cases is final.
• Bets placed in error cannot be reversed once a game round has begun.
• Exploiting software bugs, glitches, or undocumented game features to gain an unfair advantage is prohibited and will result in account suspension and forfeiture of winnings obtained.

Live casino games are subject to the rules of the specific game variant being played, as administered by the live dealer. Players must conduct themselves respectfully in the live chat features associated with live games. Abusive, threatening or inappropriate behaviour in any chat function will result in suspension of chat privileges or account suspension.

Jili Game is committed to providing a safe and responsible gaming environment for all Pakistani players. Gaming should be an enjoyable leisure activity — not a means of generating income, not a way to recover financial losses, and not something that interferes with daily life, work, family or financial obligations.

The Platform provides the following responsible gaming tools, accessible within your account settings:

• Deposit Limits: Set daily or weekly PKR deposit limits. Limits take effect immediately. Reductions are effective immediately; increases require a cooling-off period before taking effect.
• Session Time Reminders: Set a reminder to notify you after a chosen period of play.
• Cooling-Off Period: Temporarily suspend your account for a period of your choosing — from 24 hours to several weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from the Platform. During exclusion, login is disabled, marketing communications are stopped, and the exclusion cannot be reversed within the agreed period.

Jili Game will never send promotional materials or bonus offers to players who are under a self-exclusion arrangement. If you receive any such communication in error, please contact the support team immediately.

The following conduct is strictly prohibited on the Jili Game platform. Engaging in any of the following will result in immediate account suspension, forfeiture of balances, and where appropriate, reporting to relevant authorities:

• Opening or operating more than one account.
• Providing false, misleading or fraudulent registration information.
• Using stolen, fraudulent or unauthorised payment methods for deposits.
• Attempting to launder funds through the Platform — using deposits and withdrawals as a mechanism to move money rather than to genuinely participate in gaming.
• Using automated software, bots, scripts or artificial intelligence tools to interact with games or the Platform in place of genuine human play.
• Colluding with other players in live casino or multiplayer game environments to gain an unfair advantage.
• Exploiting game glitches, software errors or system vulnerabilities to generate credits, winnings or bonuses not legitimately earned.
• Harassing, threatening or abusing other players or Jili Game staff members in any communication channel.
• Attempting to circumvent any responsible gaming restriction, including self-exclusion, by registering a new account.

Jili Game employs fraud detection systems that monitor for unusual account behaviour, irregular betting patterns, and suspicious transaction activity. Accounts flagged by these systems may be temporarily restricted pending investigation. If an investigation confirms prohibited conduct, the account will be closed permanently.

Jili Game reserves the right to suspend, restrict or permanently close any player account at its discretion, with or without prior notice, in any of the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Failure to provide satisfactory identity verification documents when requested.
• Reasonable suspicion of fraud, money laundering, or other illegal activity.
• A player's request for self-exclusion or account closure.
• Technical or security reasons that require the account to be placed under review.

Where an account is suspended or closed due to a breach of terms, any balance remaining in the account may be forfeited, particularly where the balance is associated with fraudulent activity, bonus abuse or prohibited conduct. Where an account is closed at the player's own request and in good standing, any remaining real-money balance will be returned to the player's verified payment method.

Jili Game provides the Platform on an "as is" and "as available" basis. While every effort is made to ensure continuous, uninterrupted access to the Platform, Jili Game does not guarantee that the Platform will be available at all times, free from errors, or free from technical interruptions. Scheduled maintenance, unexpected outages, or third-party service interruptions may periodically affect access.

To the fullest extent permitted by applicable law, Jili Game excludes liability for:

• Financial losses resulting from participation in games on the Platform.
• Losses resulting from interruption of service, technical malfunctions, or network issues beyond Jili Game's reasonable control.
• Losses resulting from the actions of third parties, including payment providers.
• Indirect, consequential, or incidental losses of any kind.

Nothing in these terms limits Jili Game's liability for fraud, or any liability that cannot be excluded under applicable law. By using the Platform, you acknowledge that online gaming involves financial risk and that you are participating voluntarily, at your own discretion and financial risk.

Jili Game collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions. By registering on the Platform, you consent to the collection, processing and storage of your personal data as described in the Privacy Policy.

Personal data collected includes registration information (name, email, date of birth), payment information, game activity records, and device/browser information. This data is used to operate your account, process transactions, fulfil KYC obligations, prevent fraud, provide customer support, and where you have opted in, to send relevant platform communications and promotions.

• Jili Game will never sell your personal data to third parties for marketing purposes.
• Payment transaction data is shared only with the relevant payment provider (JazzCash, Easypaisa, etc.) to process your transaction.
• You may request access to the personal data held about you, or request its deletion, by contacting the support team.

For full details on how your data is collected, used and protected, please review our Privacy Policy.

Jili Game may update these Terms and Conditions from time to time to reflect changes to the Platform, changes in applicable law, or improvements to how we communicate our policies to players. When significant changes are made, registered players will be notified via email or via an in-platform notification prior to the changes taking effect.

Minor clarifications, corrections of typographical errors, or changes that do not materially affect players' rights may be made without specific notification, though the updated terms will always be published on this page with a revised "Last Updated" date.

Your continued use of the Platform after updated terms have been published and notified constitutes your acceptance of the revised Terms and Conditions. If you disagree with any changes, you should stop using the Platform and contact the support team to close your account.